Shipping Policy

At Austitch Industry, we begin processing your order as soon as it is confirmed. Once your order is ready to be shipped, you will receive a notification with the relevant details. Please note that custom or bulk orders may require additional preparation time depending on the nature of the products.

Shipping charges are calculated during the checkout process and depend on the destination and order size. We offer both domestic and international shipping through reliable courier services such as DHL, FedEx, and TCS. Delivery timelines vary based on the shipping location and may be affected by customs procedures or other logistics factors.

After your order has been dispatched, a shipment confirmation email will be sent to you, including tracking information. Please note that tracking details may take some time to become active after shipment.

For international shipments, please be aware that customs duties, taxes, or other applicable fees are the responsibility of the customer. Austitch Industry does not cover any additional charges imposed during or after shipping.

If your package is lost or arrives damaged, please contact us immediately. We will assist you in resolving the matter with the shipping carrier to ensure an appropriate solution is provided.

Occasionally, delivery delays may occur due to unforeseen circumstances such as weather conditions or customs-related issues. We are committed to doing our best to ensure your order arrives as quickly and smoothly as possible.